Are You Sure Your Contact or Booking Form Is Working?
Our Daily Form Monitoring service acts as a 24/7 watchdog for your most critical business tool, ensuring every lead gets delivered to you, every time.
The Two Ways a Contact Form Fails
Sometimes, forms break. When it happens, there are two possible outcomes:
Nothing saves
Your form breaks completely, and you don’t notice for days or even weeks. You miss several leads, your marketing spend is wasted, and potential customers think you’re ignoring them.
No emails
You notice emails aren’t coming through, but the form system does its job and saves responses in the website’s back-end. You could be leaving valuable leads un-contacted for days and losing money.
Why Do Good Forms Fail?
A perfectly built form can stop saving entries and/or sending you notification emails for reasons that have nothing to do with your website itself. The connection from your site to your inbox is fragile. Common causes of failure can include:
- Plugin & Theme Updates
- Server & Caching Changes
- Mail Server Issues
- Aggressive Email Spam Filters
- Third-Party Service Outages
On their own, none of these are hard to diagnose or fix. The trouble comes when you don’t even realise your form has broken.
Our Solution: End-to-End Delivery Confirmation
We remove the risk and the worry. Our automated system performs a true end-to-end test every single day. We don’t just check if your website sends the email; we verify that it is successfully delivered to an inbox. If our system detects any failure along this critical path, our team is alerted immediately.
Getting Started is Simple
1
We Identify Your Critical Form
We work with you to choose the single most important lead-capture form on your site.
2
We Build the Daily Test
Our team configures the automated, end-to-end test and sets up the monitoring alerts.
3
You Get Total Peace of Mind
You can focus on your business, confident that your lead funnel is being professionally monitored every day.
A Simple Solution To A Critical Problem
Daily Form Monitoring
✅ Daily Automated End-to-End Testing
✅ Verification of Successful Inbox Delivery
✅ Instant Failure Alerts to Our Team
✅ Expert Troubleshooting & Support
One-Time Setup Fee: €50
Monthly Price: €10 / month
Part of a complete care solution
Our Daily Form Monitoring is a specialist add-on, available exclusively with our comprehensive Website Care plans. It’s one of the many tools we use to provide total peace of mind for your entire website.
Frequently Asked Questions
What exactly does your test check for?
Our automated test simulates a real user filling out your form. It then checks multiple points in the journey to verify that the email is successfully received in a test inbox. This full, end-to-end check is the only way to be certain your lead funnel is working.
Why would my forms break in the first place?
Forms are complex because they rely on multiple systems working together: the form plugin, WordPress, your hosting’s email service (SMTP), and any third-party integrations (like a CRM). Even with excellent care, forms often break due to subtle issues that general maintenance can’t detect, such as: Email (SMTP) Failures: The form submits successfully on the front-end, but your host’s email system fails to deliver the lead notification to your inbox. Plugin Conflicts: A minor update to an unrelated plugin (like security or caching) can silently interfere with the form’s submission process. External Changes: The external services your form integrates with might change their connection method, causing the lead funnel to stop working mid-way.
Why isn’t this part of your core Website Care packages?
Our standard Website Care focuses on essential monthly maintenance, including backups, updates, security, and general uptime monitoring. This involves scheduled, monthly work on your site. This Form Checking service, however, requires specialised, daily vigilance that goes beyond the scope of general care. Since not all clients have forms that are critical to their business operations, we offer this high-value, high-frequency functional testing as a specialised add-on so you only pay for the critical services your business requires.
Can’t I just test it myself?
You certainly can, but will you remember to do it every single day? Our service is for business owners who want to automate this critical check and remove the risk of forgetting.
Does this cover all the forms on my site?
No, this add-on covers the daily monitoring of one critical form. We find in the vast majority of cases that this is enough to let us know if something has gone wrong with your forms system. However, for added certainty, if you have multiple forms critical to your business, you may purchase multiple add-ons to cover multiple forms.
What happens if a form test fails?
If our daily check detects a problem, you’ll receive an instant alert from our testing platform that includes a diagnostic recording and detailed logs showing exactly where the test failed. We will prioritize investigation of this critical issue during our normal business hours. Once we diagnose the root cause, we will either use your care plan’s included support time to resolve the issue, or provide you with a detailed quote for the repair if it requires work outside the plan’s scope.
How do you actually run the test without creating spam submissions?
Our automated testing system uses a special, non-intrusive method. The submission employs an intentionally formatted test email address and a distinct identifier. This ensures the test is tracked by our system but is immediately scrubbed clean from your site’s submission tables and never ends up in your regular inbox or Customer Relationship Management (CRM) tool, keeping your actual lead data clean.
How often is the form checked?
We run a full, end-to-end check of your designated form once every 24 hours using our automated testing system. This daily frequency provides a high level of confidence that any major break will be caught quickly, often before it significantly impacts your lead generation. If you require more frequent checks for an extremely high-volume or mission-critical form, please contact us for a custom solution.
